Privacy Policy for Detailed By J

Effective Date: August 13, 2025

1. Introduction

Welcome to Detailed By J. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines the types of information we collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this website. It does not apply to information collected by us offline or through any other means.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information You Provide to Us: This is information by which you may be personally identified.
    • Contact Information: When you fill out a consultation or contact form, we collect your name, email address, and phone number.
    • Vehicle Information: To provide an accurate consultation, we collect information about your vehicle, such as its make, model, and year.
    • Communications: If you contact us directly, we may keep a record of that correspondence.
  • Information We Collect Automatically: As you navigate through our website, we may use automatic data collection technologies to collect information about your equipment and Browse actions.
    • Usage Details: We collect details of your visits, including the pages you view and other session data.
    • Device Information: We collect information about your computer or mobile device, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection include cookies. Our website is hosted on Squarespace, which uses its own cookies for analytics and functionality.

3. How We Use Your Information

We use the information that we collect about you or that you provide to us for the following purposes:

  • To Provide Our Services: To respond to your inquiries, schedule consultations, and provide you with information about the services you request from us.
  • To Communicate With You: To contact you about your vehicle, appointments, or to respond to your questions.
  • To Improve Our Website: To analyze website usage to improve the user experience.
  • For Security and Legal Compliance: To maintain the security of our website and to comply with any legal obligations.

We do not sell, trade, or rent your personal information to third parties.

4. Disclosure of Your Information

We do not disclose your personal information except in the limited circumstances described here:

  • To Service Providers: Our website is hosted by Squarespace. Squarespace may collect data on our behalf for analytics and hosting purposes. They are bound by their own privacy policies to keep this information confidential.
  • For Legal Reasons: We may disclose your personal information to comply with any court order, law, or legal process.

5. Data Security

We have implemented reasonable administrative and technical measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure.

6. Your California Privacy Rights

As a business located in California, we extend the following rights to our users under the California Consumer Privacy Act (CCPA):

  • The Right to Know: You have the right to request what personal information we collect and use.
  • The Right to Delete: You have the right to request the deletion of your personal information.
  • The Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Detailed By J does not sell personal information.
  • The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Information

If you have any questions or comments about this Privacy Policy, please do not hesitate to contact us at:

Detailed By J
Attn: Privacy Officer
South El Monte, CA 91733
Email: privacy@detailedbyj.com